{"ui":{"images":{"logo":"cl-tyholmen.png","noArticleImagePlaceholder":"icon-no-image.svg","noMealImagePlaceholder":"icon-no-image.svg","mapPin":"location_on-24px.svg"},"icons":{"basket":"basket3.svg","delete":"delete.svg","openMenu":"open-menu.svg","openLink":"open-link.svg","shoppingCart":"shoppingcart.svg","rewardStar":null,"qrIcon":"qr-code.svg","receiptIcon":"receipt.svg","custom":{"0":"smiley1.svg","5":"smiley3.svg","10":"smiley4.svg","20":"smiley5.svg"}},"backgroundColors":null,"backgroundImages":{"style":"NONE","mobilePages":null,"desktopPages":null},"homePageDefinition":"\r\n \r\n \r\n \r\n"},"layout":{"basket":{"mobileType":"ASIDE","showArticleImages":false,"hideReorder":false},"breadcrumb":{"isVisible":false,"isFixed":true},"pageHeader":{"selectedMenuItemStyle":"CONTRAST","mainMenu":[],"usePerStoreHeader":false,"masterHomePageUrl":null},"layoutSections":null,"disablePwaOption":true,"isEnterpriseAgreementEnabled":false,"paymentPage":{"isDeliveryTagAlwaysVisible":false},"committedOrderPage":{"showQrForCommittedOrder":false},"articlesPage":{"tileAlignment":"COLUMNS3","desktopMenuPlacement":"LEFTALIGNED","mobileMenuPlacement":"TOPBOXED","selectedMenuItemStyle":"UNDERLINE","article":{"addedMode":"SHOWNOTIFICATION","addedNavigation":"NONE","clickMode":"ADDTOBASKET","desktopDetailsMode":"PAGE","detailsType":"SIMPLE","tileType":"NOIMAGE","showComments":false,"showAllergensOnDefault":false}},"isSelfService":false},"general":{"homePageRedirect":null,"footerHtml":"

\r\n

","transactionBarcodePrefix":"tid","info":{"title":"Clarion Hotel Tyholmen","phoneNumber":null,"facebookLink":null,"instagramLink":null},"table":{"tableMode":"NONE","tableSelectionTypes":["MANUAL"],"tablePayment":"DEFAULT"},"authentication":{"loginProviders":[],"authenticationLoginMode":"NONE","authenticationLayoutElements":["GUESTBUTTON","PHONELOGINCONTROL"],"isGuestLoginOnly":false,"isRegisterUserEnabled":false,"articlesPageRequiresLogin":false},"payment":{"paymentMethods":["WEBADYEN"],"paymentNetworks":[],"isInternalPaymentEnabled":false,"currencyCodeShort":"KR","currencyCodeLong":"NOK"},"staticPages":[{"isOnFooter":true,"link":"compliance","title":"Personvern","body":"

Personvernerklæring

\r\n\r\n

Denne personvernerklæringen gjelder alle forretningsprosesser i Clarion Hotel Tyholmen, heretter benevnt som behandlingsansvarlig.

\r\n\r\n

Erklæringen gir informasjon om databehandling utført av\r\nbehandlingsansvarlig og bestemmer formålet og virkemidlene for behandlingen\r\nsamt databehandling vi gjør på vegne av våre kunder basert på deres\r\ninstruksjoner. Behandling av personlige data er nødvendig for at vi skal kunne\r\nivareta våre kontraktsforpliktelser og betjene deg som kunde. Personlig data\r\nkan også benyttes til følgende formål: salg, kontakt med kundeservice,\r\nmarkedsføring, informasjon og bokføring. Ved markedsføring på e-post/sms\r\ninnhentes et eksplisitt samtykke på forhånd.

\r\n\r\n

Vi vil ikke selge, eller gi, personinformasjon og/eller personopplysninger\r\ntil andre parter uten at det innhentes eksplisitt tillatelse fra den det angår.

\r\n\r\n

Du kan kreve å få innsyn i de opplysninger som finnes om deg og den\r\nbehandlingen som gjøres (ref personopplysningsloven § 18). Kontakt cl.tyholmen@choice.no for assistanse ved\r\nbehov for innsyn.

\r\n\r\n

Ved å gi oss dine personlige opplysninger, godtar du praksis og vilkår\r\nsom er beskrevet i denne personvernerklæringen. Om du har innsigelser med\r\nhensyn til vår behandling av personvern har du også anledning å klage til\r\nDatatilsynet.

\r\n\r\n

Behandlingsansvarlig:
\r\nClarion Hotel Tyholmen AS

\r\n\r\n

Orgnr. NO 947 107 135 MVA

\r\n\r\n

Teaterplassen 2

\r\n\r\n

4801 Arendal

\r\n\r\n

E-post: cl.tyholmen@choice.no\r\n

\r\n\r\n

+47 37 07 68 00

\r\n\r\n \r\n\r\n

Opplysninger som innhentes
\r\nOpplysninger kan registreres og lagres når du registrerer deg på https://qhtyholmen.munu.shop,\r\nnår du er i kontakt med salg og support enten via e-post, telefon eller når du\r\nbruker våre tjenester.

\r\n\r\n \r\n\r\n

Hvor lagrer vi informasjon om deg – og hvor deler vi informasjonen om\r\ndeg med andre?
\r\nVår ehandelsplattform er levert av Munu AS og data lagres i deres\r\nskytjenester hos Microsoft Azure i Norge og Europa.

\r\n\r\n

Underleverandører
\r\nBehandlingsansvarlig benytter seg også av tjenester levert av 3. Part.

\r\n\r\n

\r\nHer er en oversikt over underleverandører hvor informasjon kan lagres:

\r\n\r\n

Adyen: Om en betaler med kredittkort i nettbutikken (eller vår fysiske\r\nbutikk) vil personlig informasjon som kortnummer sendes til Adyen for\r\nbehandling av betalingen.

\r\n\r\n

Vipps: Om en betaler med Vipps i nettbutikken så blir en videresendt til Vipps\r\nsin betalingsapp.
\r\n«Vipps lagrer opplysninger som du selv oppgir i Vipps når du registrerer\r\ndeg i deres app, som genereres når du bruker tjenesten eller som innhentes fra\r\noffentlige registre», (Vipps.no er til enhver tid gjeldende: https://www.vipps.no/vilkar/cookie-og-personvern/ ).

\r\n\r\n

Munu AS – Munu POS: Vi bruker Munu POS fra Munu AS som\r\nkasseløsning i vår fysiske butikk. Informasjon relatert til din ordre lagres\r\nhos Munu AS i Munu Cloud.

\r\n\r\n

Kommunikasjon gjennom e-post og sms
\r\nSom kunde vil du motta kunne motta e-post og sms rundt ditt kundeforhold.\r\nEksempelvis vil vi sende deg e-post/sms relatert til ordrer du har lagt inn,\r\nglemt passord, informasjon rundt din kundekonto, ol. Dette er definert som\r\nberettiget interesse og det vil ikke bes om samtykke til.

\r\n\r\n

Vi benytter også e-post til markedsføring og kommunikasjon. Som kunde\r\nav behandlingsansvarlig vil du med jevne mellomrom motta nyhetsbrev så fremst\r\ndu har gitt et aktivt samtykke til det. Det er mulig å melde seg av nyhetsbrev\r\nved å klikke på avmeldingslenken i e-postene.

\r\n\r\n

Innsyn og retting
\r\nDu har krav på innsyn i de opplysninger som er registrert om deg. Innsyn kan\r\nogså fås ved å sende en henvendelse til cl.tyholmen@choice.no. Dersom de\r\nregistrerte opplysninger ikke er riktige eller er ufullstendige, kan du kreve\r\nat opplysningene korrigeres i henhold til personopplysningsloven.

\r\n\r\n

Oppbevaring og sletting
\r\nOpplysninger som ikke lenger er nødvendig for det formål de er laget for,\r\nslettes fra våre systemer.

\r\n\r\n

\r\nSlette din personlige informasjon
\r\nDu har rett til å be om å slette persondata om deg selv. Send en\r\nepost til post@munu.cloud for å be om å\r\nslette dine personopplysninger. Les mer her https://munu.munu.shop/service .

\r\n\r\n \r\n\r\n

Informasjon om bruk av informasjonskapsler:

\r\n\r\n

En informasjonskapsel (cookie) er en liten tekstfil som lagres på din\r\ndatamaskin. Vi bruker informasjonskapsler blant annet til å huske din\r\ninnlogging, passord i kryptert form, til å forbedre brukeropplevelsen og som en\r\ndel av vår markedsføring mot nye kunder. Når du besøker våre tjenester, setter\r\nvi både midlertidige og varige informasjonskapsler. En midlertidig\r\ninformasjonskapsel slettes ofte automatisk når du lukker nettleseren din, mens\r\nvarige kan ligge på din maskin i opptil ett år. Om du ønsker å lære mer om\r\ninformasjonskapsler kan http://www.aboutcookies.org benyttes.

\r\n\r\n

Følgende informasjonskapsler er i bruk i våre tjenester:

\r\n\r\n

Bruk av våre butikkløsninger
\r\nVi benytter informasjonskapsler til blant annet å huske deg som kunde og huske\r\ninnhold i din handlekurv. Uten informasjonskapsler vil ikke en nettbutikk kunne\r\nfungere.

\r\n\r\n

Google Adwords
\r\nVi benytter oss av annonsering gjennom Google sin plattform. Informasjonskapsler\r\nbenyttes slik at annonsering kan målrettes basert på besøksmønster.

\r\n\r\n

Facebook Pixel
\r\nVi benytter oss av annonsering gjennom Facebook sin plattform.\r\nInformasjonskapsler benyttes slik at annonsering kan målrettes basert på\r\nbesøksmønster.

\r\n\r\n

Samtykke i bruk av informasjonskapsler
\r\nI henhold til norsk lov har du automatisk samtykket i at vi lagrer\r\ninformasjonskapsler på din datamaskin dersom du tillater dette gjennom\r\ninnstillingene i din nettleser.

\r\n\r\n

"},{"isOnFooter":true,"link":"conditions","title":"Salgsbetingelser","body":"

Salgsbetingelser

\r\n\r\n

\r\nBetaling
\r\nDet tilbys sikker betaling med Vipps/VISA/Mastercard/AMEX/Diners via Adyen.
\r\n

\r\n\r\n

Selger:
\r\nClarion Hotel Tyholmen AS

\r\n\r\n

Orgnr. NO 947 107 135 MVA

\r\n\r\n

Teaterplassen\r\n2

\r\n\r\n

4801 Arendal

\r\n\r\n\r\n\r\n

E-post: cl.tyholmen@choice.no\r\n

\r\n\r\n

+47 37 07 68 00

\r\n\r\n \r\n\r\n

Kjøper:
\r\nPersonen som er registrert som kjøper i bestillingen.
\r\n
\r\n

\r\n\r\n

Priser og merverdiavgift
\r\nAlle priser på nettstedet er i Norske kroner (NOK) og inklusive merverdiavgift.
\r\n
\r\n

\r\n\r\n

Frakt
\r\nAlle kjøp på/ved Clarion Hotel Tyholmen, med adresse Teaterplassen\r\n2, 4801 Arendal, Norge avhentes lokalt på stedet. Frakt er derfor ikke\r\nrelevant.
\r\n
\r\nBetalingsvilkår
\r\nDu kan bruke VISA/Mastercard/AMEX/Diners\r\nog Vipps når du handler.
\r\nSelger kan kreve betaling for varen fra det tidspunkt den blir sendt fra selger\r\ntil kjøper.
\r\nDersom Kjøper bruker kredittkort eller debetkort ved betaling, kan Selger\r\nreservere kjøpesummen på kortet ved bestilling. Kortet blir belastet samme dag\r\nsom varen sendes.
\r\n
\r\n

\r\n\r\n

Personopplysninger
\r\nSelger behandler persondata ifølge lov om personopplysninger. Se egen\r\ninformasjon under Personvern i footer. Opplysninger som kan knyttes til\r\ndeg som person vil aldri bli gjort tilgjengelig for andre virksomheter eller\r\nkoblet med andre eksterne register. Clarion Hotel Tyholmen vil ikke selge eller\r\nvidereformidle personopplysninger uten samtykke.
\r\n
\r\n

\r\n\r\n

Kortinformasjon
\r\nNår du handler hos Selger blir betalingen behandlet av Adyen, som er en sikker\r\nelektronisk betalingsløsning for Visa og MasterCard/Eurocard. All\r\nkortinformasjon blir oppbevart i henhold til kortselskapenes regelverk.
\r\n
\r\n

\r\n\r\n

Avbestilling
\r\nKostnadsfri avbestilling dagen før
\r\n
\r\n

\r\n\r\n

Reklamasjon
\r\nDersom det foreligger en mangel ved varen, må du innen rimelig tid etter at du\r\noppdaget den, gi selger skriftlig melding (e-post eller brev) om at du vil\r\npåberope deg mangelen. Selger vil da gi deg informasjon om hva du skal gjøre\r\nvidere. Reglene om reklamasjon finnes i Lov om forbrukerkjøp\r\n(Forbrukerkjøpsloven).
\r\n
\r\n

\r\n\r\n

Angrerett
\r\nKontakt Clarion Hotel Tyholmen på e-post: cl.tyholmen@choice.no ved spørsmål\r\nrundt angrerett.
\r\n
\r\n

\r\n\r\n

Uavhentede varer
\r\nVarer som ikke blir hentet på utleveringssted Clarion Hotel Tyholmen, med\r\nadresse Teaterplassen 2, 4801 Arendal, Norge, blir belastet med bestilt\r\nbeløp.
\r\n
\r\nKonfliktløsning
\r\nKlager rettes til selger innen rimelig tid, jf. punkt 9 og 10. Partene skal\r\nforsøke å løse eventuelle tvister i minnelighet. Dersom dette ikke lykkes, kan\r\nkjøperen ta kontakt med Forbrukerrådet for mekling. Forbrukerrådet er\r\ntilgjengelig på telefon 23 400 500 eller www.forbrukerradet.no. Clarion Hotel Tyholmen vil følge\r\nForbrukerklageutvalgets avgjørelser.
\r\n

\r\n\r\n \r\n\r\n \r\n\r\n

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